Returns & Exchanges

At MODELONES, we want you to be completely satisfied with your professional nail kit. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the products are unused, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable shipping service to send the package back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.