Frequently Asked Questions
Everything you need to know about Modelones products, shipping, and more.
How long does Modelones gel polish typically last?
With proper nail preparation, including buffing and using a base coat, our gel polish can last up to 21 days or more without chipping or peeling.
Are Modelones products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Modelones products are 100% cruelty-free and vegan-friendly, containing no animal-derived ingredients.
What is the estimated shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location and the shipping method selected.
What is your return and refund policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the items in their original packaging for a full refund or exchange.
Do I need a UV or LED lamp to dry the gel polish?
Yes, our gel polishes require curing under a professional UV or LED nail lamp to harden and ensure a long-lasting finish.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.